The Benchmark

The Top Employers benchmark survey is open to Working Families' Employer Members.

For information on employer membership please contact Fiona Hall or find out more on the Working Families' website.

In large organisations, where practice and policy may vary by business area or division, a benchmark entry should be submitted for one, or each one separately. For example, if a business were to operate a retail division, and also had a manufacturing division, their entry would specify which division was completing the benchmark or they would complete two entries, one for each division.

Responses to the survey are anonymised prior to data analysis. Proportions and averages displayed in this report are calculated based on all valid responses to each question (ie, of those answering all sections of the question).

All entrants benefit from receiving a comprehensive datapack showing their results compared to the benchmark average. Feedback for entrants who are Working Families' members includes a diagnostic analysis with strategic recommendations plus a feedback meeting. This additional insight enables you to access the knowledge required to design and implement significant change within your workplace. Previous entrants have found this a key tool when deciding on their strategic priorities over the coming year.

'Top Employers for Working Families has helped us showcase our commitment to offering flexible working to accommodate the lifestyles of all our employees, attracting a diverse workforce that connects with our broad spectrum of customers – central to our success. The benchmark has highlighted potential focus areas that will allow us to progress our flexible working practices even further.'  Benchmark entrant

Benchmark entrants only need to fill out the survey fully once every three years.  In years two and three, employers only need to update those details and statistics that have changed. 

Organisations are scored based on their responses to the questions in the survey. For each of the sections of the survey questionnaire, points are awarded for each answer that reflects good practice in terms of family-friendly policies. Points are then added up for each section and adjusted so that scores are presented as a proportion of the points available for that section. Finally, an overall combined average score is calculated across all categories, with additional weighting applied to the four areas deemed to be particularly important in terms of family friendliness and flexibility. The final score is represented as a percentage.

You can download a FAQ about completing the benchmark here (PDF).

Sponsors & Partners:

Lead Sponsor: Click to view Computershare sponsor profile details Click to view Allen & Overy sponsor profile details Click to view Centrica sponsor profile details Click to view Direct Line Group sponsor profile details Click to view Carers UK sponsor profile details Click to view HR magazine sponsor profile details IES